Frequently Asked Questions

What products do you offer?

We offer a wide range of products including power backup systems, water heaters, fiber accessories, surveillance systems and solar lights.

Do you offer delivery?

Yes, we offer delivery within the CBD. You can also pick up your order from our store at Montana Mall, 1st floor, M02 along Luthuli Avenue, Nairobi.

What is your return policy?

We accept returns for fiber cables that are not transmitting signals. Returns should be made within 2 days of receiving the product.

What payment options do you accept?

We accept payment through m-pesa

What if I cannot find the answer to my question here?

Please reach out to us on +254 796 444 496 or email us at sectecnetwork@gmail.com